Financial Adviser Service Awards 2015

Residential 5 Year Fixed


  • Available up to 60% LTV.
  • Fixed until 31/07/2020.
  • Remortgage business only.
  • Free standard legals and valuation for remortgages.

Residential 2 Year Fixed


  • Available up to 90% LTV.
  • Fixed until 31/07/2017.
  • Purchase business only.

Service Standards - Monday 29 June 2015

Current service levels
Decisions in Principles
Being actioned within 2 hours
All Underwrites (With minimum submission received)
Within 2 working days
Up to and including Thursday 25th June.
Up to and including Thursday 25th June.
May Offer TAT (Working Days)
18.99 Working Days
Callbacks actioned within
Approx 10 Seconds
Telephone Calls Answered
Jun 15

Extended Buy to Let End Dates

We will be making the following changes to our buy to let product range from 9am on Wednesday 17 June Read more

Jun 15

New residential fixed rates

We will be making changes to our residential product range from 9am on Thursday 4 June 2015 Read more